July 2023 Release Notes

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Erol Ogunc
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Accounting

  • New:
    • Labor Rates were showing up on work orders for properties that were not included in that Labor Rates profile.
    • Identifying who performed each labor record is now easier than ever in your accounting exports. You can now add Performed By as a column to your Accounting Templates/Batches to include which person performed each labor record across your tasks (Image Here)
  • Fixes:
    •  

Admin Page

  • New:
    • N/A
  • Fixes:
    • N/A

Bid Management

  • New:
    • Vendor Estimates - Request cost estimates from multiple vendors on an existing work order to determine the vendor best fit for the project’s budget. (Video Here)
  • Fixes:
    • N/A

Communications

  • New:
    • N/A
  • Fixes:
    • Some Tenant Users were unexpectedly removed from communications where the settings were such that they should be included on

Contracts

  • New:
    • N/A
  • Fixes:
    • N/A

General

  • New:
    • N/A
  • Fixes:
    • N/A

Incidents

  • New:
    • N/A
  • Fixes:
    • User can resolve an incident without answering required fields on a form 

Import

  • New:
    • N/A
  • Fixes:
    • N/A

Inspections

  • New:
    • N/A
  • Fixes:
    • N/A

My Companies

  • New:
    • N/A
  • Fixes:
    • Users with the proper permissions were still unable to deactivate Vendor Companies. 
    • Tenant Company Import was not importing the data associated with custom fields. 
    • When Creating a sub-tenant, not all floors and suites were showing up from the primary tenant. 

My Equipment

  • New:
    • N/A
  • Fixes:
    • Equipment Manufacturer field would not save through edits, the field was appearing as un-editable
    • Equipment profile shows it's on (PM) Schedules that its property isn't on 

Prism Insurance

  • New:
    • N/A
  • Fixes:
    • When Sorting on the Grid, the sort would only hold for the current page you were on. If you had 1+ pages of certs the sort would not include anything after page 1

My Properties

  • New:
    • N/A
  • Fixes:
    • The “Add To Groups” Bulk action was not supplying users with the list of Property Groups in the Dropdown.
    • Users with correct permissions received error message when clicking into the Contracts tab in property profile
    • PO Boxes were not displaying correctly in Address for Property

My Users

    • New:
      • N/A
    • Fixes:
      • SLA emails were sending in the incorrect language of the user. This particular user was set to receive in English but was receiving their emails in Spanish
      • Users with the proper permissions were still unable to deactivate other PMO Users. 
      • Users with the proper permissions were still unable to deactivate Vendor Users. 

Preventative Maintenance

  • New:
    • N/A
  • Fixes:
    • When editing existing PM Schedules, the auto assignments were being removed.
    • User is not able to Start the cloned schedule without having access to all the original schedule’s properties 

Prism Mobile (Current Versions: iOS PMO 2.0.10 & Android PMO 2.0)

  • Android PMO:
    • Android PMO (v 2.0.6)

      • Fix for PM steps flickering on scroll 
      • Fix for validation on photos & work orders required on Inspection questions
      • Fix for newly created equipment not appearing at top of Equipment list
      • Fix for system reported crash 
      • Fix for labor rates by property not being honored on mobile 
      • Fix for back button on Work Order screen not redirecting to Home screen 
    • Android PMO (v 2.0.5)
      • Fix for “Save to Material Library” button being visible on edit Material screen 
      • Fix for All tab missing on property list screen 
      • Fix for WO not loading when opened from Equipment Service History 
      • Fix for PM tasks not syncing 
      • Fix for error message that appears on completing a partially loaded Inspection with required questions 
      • Fix for system reported crash
      • Fix for Status filter not being applied to task list view
      • Fix for properties not appearing in All Properties dropdown 
      •  
    •  
  • iOS PMO:
    • iOS PMO (v 2.0.15)

      • Fix for Performed by field not populating options 
      • Fix for counts on property list screen not updating when filters applied
      • Fix for grey bars on screen when taking photos in landscape 
    • iOS PMO (v 2.0.14)

        • Fix for assignees not showing on PM task records under Equipment Service History 
        • Fix for Hide Comment from Tenant option missing when WO task is On Hold
        • Fix for Common Areas missing from mobile 
        • Fix for Complete button still visible after Inspection task is Cancelled 
        • Fix for crash on initial loader screen 
        • Fix for redirection to task list screen after deleting material from task

Prism Mobile (Tenant)

  • iOS Tenant (v 1.8.2) 
  • Android Tenant (v 1.6.9) 

Readings

  • New:
    • N/A
  • Fixes:
    • N/A

Reporting

  • New:
    • N/A
  • Fixes:
    • N/A

Resource Reservations

  • New:
    • Edit Past Reservations – Prism Will now allow for our Property Management users to Edit Past Historical Reservations. This will allow for the cost associated with previous reservations to be more accurately managed, be it with the addition or removal of amenities for the reservations as well as to the cost of those amenities for billing back to the tenants. (Video Here)
  • Fixes:
    • N/A

Tenant Compliance

  • New:
    • N/A
  • Fixes:
    • N/A

Visitor

  • New:
    • N/A
  • Fixes:
    • When Creating new visitors users were receiving a field error to include an end date despite end date being an optional field
    • Visitor Badge barcode was printing incorrect code 

 

Work Order 

  • New:
    • Clearly identify which schedules your child WOs are created from with these improvements. We highlight information about the associated schedule and hyperlink directly out to it so you can access it in one click. (Image Here)
  • Fixes:
    • Users were receiving past due notifications even after SLAs were deactivated.
    • When adding a custom material to a WO the Billable toggle was being defaulted as off. 
    • User Received 3 iOS Notifications When a New Work Order was Created in Prism 
    • Work Order Grid Layouts Are Not Saving When You Leave the Grid View
    • Clicking "Share" in a WO Ticket and then Canceling the Share Takes User Back to WO Grid 
    • Target Completion Column Does Not Export into Excel
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