September 2023 Release Notes

Accounting

• New:
  • PM Organization column on the Materials Grid: This addition will assist management in ensuring that the correct properties have the appropriate rights in the grid, following the release of Materials by Property. (Image Here)
    
  • Resource Rates By Property: Just like with Labor Rates, you can now mark Resource Rates as belonging to specific properties on your account. (Video Here)
• Fixes:
  • Cannot Access Materials when impersonating as ADMIN for client account 
  • Forms/Custom Fields on WO Not Appearing in Accounting Templates 

Admin Page

• New:
  • N/A
    
• Fixes:
  • Unable to click through pages on SLA - Property selection modal.

Bid Management

• New:
  • N/A
    
• Fixes:
  • Bid management unable to pull in / copy over existing questions from the Existing Fields options.
  • Bid Properties and Files are not populating for vendors (on tokenized link)

Communications

• New:
  • N/A
• Fixes:
  • Additional Recipients on Distribution List not being included in communications message 
  • Text Message in Communications displays wrong property in the header 
  • Cloned message retains plain text from the original message if the plain text preview is not checked after editing the message

Contracts

• New:
  • N/A
• Fixes:
  • N/A

General

• New:
  • N/A
    
• Fixes:
  • N/A

Incidents

• New:
  • N/A
    
• Fixes:
  • "Network Error" pops up after trying to resolve Incident 

Import

• New:
  • N/A
• Fixes:
  • Purchase Orders Import Errors

Inspections

• New:
  • N/A
    
• Fixes:
  • Notes added to an Inspection question do not save after the Inspection is marked as complete.
  • Clicking into Completed Inspections leads to "Something went wrong" error 
  • Not all selected photos are uploaded to Inspections' Question

My Companies

• New:
  • N/A
    
• Fixes:
  • Contract details and files are not showing when clicking edit under My Companies 

My Equipment

• New:
  • N/A
    
• Fixes:
  • N/A

My Spaces

• New:
  • N/A
    
• Fixes:
  • N/A

My Files

• New:
  • N/A
    
• Fixes:
  • N/A
•  

Prism Insurance

• New:
  • N/A
    
• Fixes:
  • Prism Insurance: Not displaying CAD.

My Properties

• New:
  • N/A
    
• Fixes:
  • N/A

My Users

• • New:
    • N/A
  • Fixes:
    • "No Options Found" When trying to select a Permission Group for a Tenant User.
      

Preventative Maintenance

• New:
  • N/A
• Fixes:
  • "Something Went Wrong" Error pops up when trying to click "Individual Steps" while editing an imported procedure in PM. 

Prism Mobile (Current Versions: iOS PMO 2.0.19 & Android PMO 2.0.9)

• Android PMO: v.2.0.9 (Current version)
  • New:
    • Deep Links from email notifications: Task notification emails now include “View Task” link that directly opens Work Order, PM, and Inspection tasks in PMO app
  • Fixed:
    • Fix for not being able to filter by Status when all assignees selected 
• iOS PMO v2.0.20 (Current version)
  • New:
    • Deep Links from email notifications: Task notification emails now include “View Task” link that directly opens Work Order, PM, and Inspection tasks in PMO app
  • Fixed:
    • Fix for app crashing after selecting floor while creating Work Order

Prism Mobile (Tenant)

• iOS Tenant (v 1.8.2) 
• Android Tenant (v 1.7.1)

Readings

• New:
  • N/A
• Fixes:
  • N/A

Reporting

• New:
  • N/A
• Fixes:
  • N/A

Resource Reservations

• New:
  • N/A
• Fixes:
  • N/A

Tenant Compliance

• New:
  • N/A
    
• Fixes:
  • N/A

Visitor

• New:
  • N/A
    
• Fixes:
  • N/A

Work Order 

• New:
  • With the new Notes field on WO Issue Types, you can now configure informational messages, warnings, or disclaimers to be displayed to all of your users when they create WOs of that issue type (Video Here)
    
• Fixes:
  • "Can View Private Comment" permission impacts file visibility.
  • Tenant should not receive notifications when Vendor leaves comment. 
  • Previous WO file attachments from WOs created from inspection carry over if subsequent WOs are created during the same Prism inspection
  • JPMC unable to seach for equipment in work order creation screen 
  • USD appears when entering NTE amount for Australian building
  • Vendors not receiving WO notifications when newly created