April Release Notes 2024

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Erol Ogunc
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Notes were last updated April 30th, 2024.

Accounting

  • New:
    • New My Properties Site Plan Dashboard Card: Clients will have quick and easy access to their Property’s Site Plan (Aerial View) to see all equipment on the roof and their current condition and task. This link out will also allow clients quick access to the property profile where they can then move about Prism to view other areas pertaining to that property. (Video Here)
  • Fixes:
    • Accounting Batches are not pulling the correct Markup Charge Code (Credit)
    • Users can not delete a line item when editing a Purchase Order

Admin Page

  • New:
    • N/A
  • Fixes:
    • All Custom forms are marked as “Private Custom Form” and unable to be answered on associated Work Orders
    • Notification Roles are Showing Incorrect Modules Causing Confusion for the end users

Bid Management

  • New:
    • N/A
  • Fixes:
    • N/A

Communications

  • New:
    • Introducing Expiration Dates for Dashboard Messages: Introducing an enhanced feature to our communications module - the ability to set expiration dates on dashboard messages. Now you can ensure that your messages are always relevant and up-to-date by setting specific timeframes. Additionally, you have the flexibility to remove messages at any time, providing you with greater control over the information displayed on your dashboards. Simplify your communication flow and keep stakeholders informed with this efficient and customizable feature. (VIDEO HERE)
  • Fixes:
    • When editing a draft Message users can not update the Message type

Contracts

  • New:
    • N/A
  • Fixes:
    • The Property Search Functionality when creating contracts is not providing a filtered list upon search.

General

  • New:
    • N/A
  • Fixes:
    • Users with Multi-Account access are seeing dashboard cards from wrong accounts
    • Users with SSO are not being directed to the task they clicked to from an email notification 

Incidents

  • New:
    • N/A
  • Fixes:
    • Users are unable to enter backdated Incidents

Import

  • New:
    • N/A
  • Fixes:
    • N/A

Inspections

  • New:
    • N/A

  • Fixes:
    • UI rework for the Inspections Questions on Web 
    • Inspection Tasks are showing questions to be completed even when they haven’t been.
    • Users are unable to edit or delete Existing Inspection Schedules
    • Users receiving Unknown Error When Saving Edits to Inspection Schedule

My Companies

  • New:
    • N/A
  • Fixes:
    • Vendor Companies with Grant Automatic Property Access Are not being affiliated with New Properties added to the Vendor Account. 

My Equipment

  • New:
    • My Equipment Link Out: You can go to your Property Profile within Prism and quickly, via the new My Equipment Link Out, be brought right to a filtered list of that property’s equipment for easy reference and reporting. (Video Here)
  • Fixes:
    • N/A

My Spaces

  • New:
    • N/A
  • Fixes:
    • In my Spaces Occupied Suites are not shaded correctly.

My Files

  • New:
    • N/A
  • Fixes:
    • N/A

Prism Insurance

  • New:
    • N/A
  • Fixes:
    • Prism Insurance: The Agent Information fields weren’t working with International Addresses. 
      Certain Insurance Coverage Types are misspelled in Prism
    • Fix for COIs have Pending status in Certificates grid, but Compliant status when opened in View mode

My Properties

  • New:
    • N/A
  • Fixes:
    • N/A

My Users

  • New:
    • N/A
  • Fixes:
    • Adjusting primary phone number on user profile with Grant Automatic Property access delays assignability until next time the job runs.

Preventative Maintenance

  • New:
    • N/A
  • Fixes:
    • PM Schedules with 3000+ Equipment Associated are failing to load.
    • PM tasks are being fired from inactive Schedules
    • PM tasks fired from an inactive PM schedule.

Prism Mobile 

  • Android PMO: version 2.0.5 and iOS PMO: 2.0.6 (Current Version)
  • Android PMO: version 2.0.5 and iOS PMO: 2.0.5
    • New:
      • Save time by adding multiple photos at once from your photo gallery, instead of being limited to adding 1 at a time.
      • Upon adding photos, be able to rename them in order to identify the photos and display those names when looking at reports.
      • Markup photos that are added in order to identify specific areas that need attention, making it clear to anyone viewing the photo what the issue may be.

Prism Mobile (Tenant)

  • iOS Tenant 
  • Android Tenant 

Readings

  • New:
    • N/A
  • Fixes:
    • N/A

Reporting

  • New:
    • Insurance Summary Reports: Add Filter For Company Category, Certificate Status.
  • Fixes:
    • Remediation for security issues reported by Sisense 
    • Fix for inability to export excel files
    • Fix for reports not loading widgets 
    • Fix for Work Orders missing from Labor Allocation Trend Report

Resource Reservations

  • New:
    • N/A
  • Fixes:
    • Resource Reservation Submission Confirmation is Sending to the Wrong Users

Tenant Compliance

  • New:
    • N/A
  • Fixes:
    • N/A

Visitor

  • New:
    • N/A
  • Fixes:
    • Visitor End Dates were inaccurately marked are the day before their visit causing an error when attempting to check them in.

Work Order 

  • New:

      • NTE Request Increase: NTEs applied to any Vendor Assigned Work Order will now be granted the right for the Vendor to Request the NTE be Increased. This will allow for a clear Workflow between the PMO and Vendor directly within Prism to negotiate the NTEs for any particular type of work. Typically an NTE is a previously agreed upon ceiling for the cost of work but as we all know some work can require more then others and thus require further discussion on the overall cost. (Video here)
  • Fixes:

    • Users are receiving Notifications on Work Orders outside of their role.
    • NTE limits are randomly applying and sending out notifications to the vendors when they are not configured to be. 
      Vendors can view all other vendor’s submitted estimates from WO Request Estimate. 
      Work Orders that have Forms on Complete are being marked as private thus are showing as grayed out and cannot be completed. 
      User received WO notification for area outside of their role. 
      When a User Unfollows a Parent Work Order, They are Still Automatically Following Subsequent Child Work Orders. 
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