May Release Notes 2024

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Erol Ogunc
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Latest Web Update 5/23/2024 at 5:30 pm ET. The next web update is approximately on 6/6/2024 between 5:30PM ET and 8 PM ET

Latest Mobile Update 5/1/2024 (iOS) and 5/2/2024 (Android). The next mobile update is approximately 5/24/2024 or 5/28/2024.

Accounting

  • New:
    • We have made some changes to the file management on Vendor Invoices (Video Here)
      • Going forward all Vendor Invoice Files will be auto-labeled with the Category of Invoice (Where previously “Other” was being used). The files will also appear and be able to be downloaded on the WO in the files tab
  • Fixes:
    • Materials Grid Does Not Sort by Property Visible

Admin Page

  • New:
    • Custom Fields
      • Permission Settings Update: The old 'Can View Private Custom Field' permission has been changed to now be called 'Can Interact With Private Custom Field'. This permission has always given the user the ability to write on a Private Custom Field.
      • Permission Extension to Tenants: The 'Can Interact With Private Custom Field' permission is an optional permission even for tenants, and any account that had at least one “Tenant Visible” custom field will have this permission enabled for tenant permission groups.
        Introduction of a new View-Only Permission: We have added a new permission - 'Can View Private Custom Field' - that allows users to view private custom fields without the ability to interact with them.
      • Automatic Grant of View Permission: Users with the 'Can Interact With Private Custom Field' permission will always have the new ‘Can View Private Custom Field’ permission.
        If a user does not have any of these permissions or the ‘Can Interact With Private Custom Fields’ then they will not see these fields nor be required to fill them out.
      • Renaming of Field: The 'Tenant Visible' field is now called 'Private Custom Field'. The state of the field (ON or OFF) remains unchanged from the Tenant Visible setting.
        ‘Private Custom Field’ is OFF then this is a regular custom field which is public.
  • Fixes:
    • N/A

Bid Management

  • New:
    • N/A
  • Fixes:
    • Cloning a Bid Will Retain the Contact Information of the Original Bid, With No Way to Update it.

Communications

  • New:
    • N/A
  • Fixes:
    • Communications Error Messages are Not Showing Details on the Error.
    • Tables created when drafting up your communication message are not showing on the final sent message

Contracts

  • New:
    • N/A
  • Fixes:
    • Users cannot add a decimal “.” in "Billable Amount" or "Annual Cost" fields.

General

  • New:
    • Dashboard: Tenant Compliance Task Summary: PMO Users can now apply a new Tenant compliance Task Card to their Prism Dashboard. This new card will give them quick and easy insight into the status of their TC Tasks. (Video Here)
    • Introducing Bengie AI's Profanity Filter

      • We're thrilled to announce the implementation of our very first Generative AI feature (called Bengie AI) in Prism to ensure more professionalism and respectful conversation within our platform.

      • Here's a detailed look at what's new:

        • Automatic Profanity Detection: Bengie AI is equipped with a powerful profanity filter. If a user submits a comment that may contain inappropriate language, Bengie AI will act as a first line of defense. The potentially offensive comment will be automatically hidden from the tenant's view for immediate protection.

        • Review and Notification: Once the comment is flagged for containing possibly inappropriate content, an email is automatically dispatched to the property manager, this will inform them about the comment, instigating a review of the content.

        • User-Based Comment Editing: We understand sometimes people may misspeak or mistype. That is why users are given the ability to edit their comment and remove any offensive language or unhide it from the tenant.

        • The aim of introducing this new profanity detection and review mechanism is to protect the vital relationship between property managers and tenants, ensuring respectful and professional communication is upheld.

  • Fixes:
    • SSO brings to Dashboard instead of destination from click through link from the Prism email they click

Incidents

  • New:
    • N/A
  • Fixes:
    • Incident Notifications are Being Sent Outside of Custom Role Rules.

Import

  • New:
    • N/A
  • Fixes:
    • N/A

Inspections

  • New:
    • N/A
  • Fixes:
    • Inspections with a Large Number of Photos Will Not Print to PDF. 
    • The defaulted dropdown for Saved Layouts on Inspections in database translated to Spanish show in English.

My Companies

  • New:
    • N/A
  • Fixes:
    • Vendor Company Import does NOT import data in Notes field.

My Equipment

  • New:
    • 2 New Equipment Categories
      • Building Envelope & Grounds
      • Environmental 
  • Fixes:
    • N/A

My Spaces

  • New:
    • N/A
  • Fixes:
    • N/A

My Files

  • New:
    • N/A
  • Fixes:
    • Export in My Files > Contracts Do Not Send the Files to the Inbox.

Prism Insurance

  • New:
    • N/A
  • Fixes:
    • Insurance Certificates uploaded by Tenants/Vendors import as "Other" Files.

My Properties

  • New:
    • N/A
  • Fixes:
    • N/A

My Users

  • New:
    • N/A
  • Fixes:
    • N/A

Preventative Maintenance

  • New:
    • N/A
  • Fixes:
    • Discrepancies between PM task results when searching in the grid vs filtering in the export.

Prism Mobile 

Prism Mobile (Tenant)

  • iOS Tenant 
  • Android Tenant 

Readings

  • New:
    • N/A
  • Fixes:
    • N/A

Reporting

  • New:
    • N/A
  • Fixes:
    • Adding “First Time Acknowledged” & “Most Recent Time Acknowledged” date and timestamps to Work Orders Details Report
    • Fix for Labor Details grid in Labor Allocation Trend Report doubling all labor hours 
    • Fix for Widget in Work Order SLA Report not loading data 

Resource Reservations

  • New:
    • N/A
  • Fixes:
    • Properties are not appearing in property dropdown on reservation form, but the resource appears as available options. 
      The History grid will only populate after refreshing the page. 
      Tax is being added to a Non-Taxable Resource when a user is editing the Reservation Cost.
    • Tax is being added to Non-Taxable resources when editing the Reservation Cost.

Tenant Compliance

  • New:
    • N/A
  • Fixes:
    • N/A

Visitor

  • New:
    • N/A
  • Fixes:
    • When adding in more than 17 Visitors in Group, you are not able to view/fix any errors past the first 17.
    • Visitor Date Filters are timing out and providing an error.
    • When adding in a visitor, the floor list is out of order for tenants

Work Order 

  • New:
    • N/A
  • Fixes:
    • SLA Reminders are Sent Once the Target is Missed Rather than Before which is when they should go out. 
    • WO Vendor Estimate Requests are being sent from incorrect account.
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