How do reminders work for tasks in Tenant Compliance?

Reminders for Tenant Compliance tasks work in two main ways:

Reminder Frequency:

• When creating a TC Schedule, you can set how often reminders are sent.
• You can choose the "Advanced Reminder Frequency" for notices before the due date.
• You can also set the "Overdue Notification Frequency" for reminders after the due date.

Who Receives Reminders:

• Each tenant company has one Primary Contact who receives all reminder emails.
  • To update or add a Primary Contact:
    • Go to My Companies
    • Open the tenant company's profile
    • Find the Contact section on the right
    • Edit the existing Primary Contact or add a new one

Note: Changing the Primary Contact will affect who receives future reminders for that company's tasks.