Prism is a web-based suite of tools that links you to your Property Management team. The system can be accessed on most browsers and requires no additional software to download. It’s as simple as logging into your favorite website.
This quick Work Order overview will help you to get started on accessing Work Orders as a vendor user.
Work Order Grid
If you click into the Work Orders module on the left navigation bar, you can see the Work Order grid.
If you click "Show Filters" you can filter what kind of Work Orders you want to see. For example, you can choose a status, a date range, assignee, etc.
Work Order Details
If you click on the Order # of a specific Work Order, you can look at it in more detail. On this page, you can change the status, add/view comments, add photos, and read details about the Work Order, location and contact.
If you click into "Labor & Materials" on the bottom tab, you can add labor or materials used in the Work Order.
If you need to add any files/attachments that are not photos, you can add them in the "Files" tab on the bottom.
If you encounter any issues or have questions about Work Order notifications, please reach out to your property management team for assistance.