Reassigning a Work Order (Mobile App)

The Prism Mobile app empowers authorized users to reassign work orders directly from their mobile devices—allowing for immediate adjustments to workload distribution.

This simple process ensures that Work Orders can be efficiently redirected to the appropriate team members based on current conditions, expertise requirements, or scheduling constraints, helping maintain workflow continuity and minimize delays in completing property maintenance activities.

Permissions Required: 

• Can Reassign Work

How to Reassign Work 

1. Log into Prism Mobile app
2. Click into the "Work Orders" section
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3. Click into the relevant Work order
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4. Click "Assignee" under Task Details
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5. Choose desired assignee and click "Apply"
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