Adding Audiences
- Click the Communications module and navigate to the Audiences tab.
- Click the New Audience button in the top right corner of the page.
- Enter a name for the audience and select an audience type from Dynamic List or Distribution List.
Dynamic List
A dynamic list allows you to select specific properties and/or user types. For example, if you select 123 Prism St. and the "Tenant" user type, it will automatically set the audience to be all tenant users at 123 Prism St. When new tenant users are added to the property, Prism will automatically add the new user to the audience. Similarly, if a tenant is deactivated or removed from 123 Prism St., the audience will update accordingly.
If you'd like to create a dynamic list audience, select properties and organization types for the audience. Enter emails or phone numbers for additional members you would like to add. These additional emails and phone number in the "Additional Recipients" field do not have to be users on Prism.
Distribution List
Unlike the dynamic list, in a distribution list, you can manually select and add users from Prism to the list.
If the audience type is a distribution list, add members directly from the My Users page.
- Click save at the bottom of the page to finish.